Andrew Hiles, BA, FBCI, MBCS, MIMIS, has some 25 years business experience ranging through administration, systems analysis and design, operations, project management, business process reengineering, business analysis and consultancy to crisis management and business continuity planning.

He was founded and Chaired the first international user group for business continuity and disaster recovery. He is an adviser to the Continuity Forum and to Contingency Planning and Management magazine. In 2004 he was inducted to the BC Hall of Fame in Washington DC.

He has authored and contributed to numerous books on enterprise risk management and on BC Management including a book sponsored by the UK by the Institute of Chartered Accountants of England and Wales. Some of these books are course texts, required, recommended or referenced reading at over 20 universities around the world. Andrew has been delivering highly acclaimed consulting and public and in-company training in BC and related subjects for over 20 years. Before founding Kingswell International, Andrew held positions with the UK Atomic Energy Authority at Harwell Laboratory; was the first Business Analyst employed by the UK Post Office and was responsible for the Business Process Improvement function of London Transport.

Ian is a highly experienced Business Continuity Consultant who has over 27 years experience in Crisis Management. He has worked with a wide range of organisations both nationally and internationally, identifying and mitigating hazards and protecting key staff from unnecessary risk.

Ian previously worked for The National Crime Squad where his role was to advise companies who had suffered criminal attacks, product contaminations and kidnapping of senior executives. He has also held key posts throughout the Avon and Somerset Constabulary, including the Criminal Investigation Department and as a Critical Incident Manager in central Bristol. He is a long standing member of the Business Continuity Institute and holds a Diploma in Business Continuity Management from Coventry University.