Meet Your Expert Course Leaders:

  • Andrew Hiles
    Managing Director
    Kingswell International

    Andrew Hiles, BA, FBCI, MBCS, MIMIS, has some 25 years business experience ranging through administration, systems analysis and design, operations, project management, business process reengineering, business analysis and consultancy to crisis management and business continuity planning. Read more »
  • ipidgen Ian Pidgen
    Consultant
    Kingswell International

    Ian is a highly experienced Business Continuity Consultant who has over 27 years experience in Crisis Management. He has worked with a wide range of organisations both nationally and internationally, identifying and mitigating hazards and protecting key staff from unnecessary risk. Read more »

Design successful incident, crisis response and reputational management strategies

Activities in the broader energy industries including exploration, production, refining, petrochemical, drilling and transportation involve high risk: even with the most careful precautions, incidents and crisis may happen at any time. Corporate governance, compliance requirements – as well as the need to protect stakeholders’ interests – demand that effective incident, contingency, continuity and crisis management plans are in place.

Why should I attend?

Incident, Emergency, Crisis and Continuity Management are part of good corporate governance. Don't let an emergency manage your company, but learn how to design a strategy and build the team that can successfully manage the crisis. New and innovative techniques will be demonstrated. In this practical, pragmatic workshop, the latest standards in the field will be reviewed and new and innovative techniques will be demonstrated. Delegates will learn and practice ways to create, train and exercise incident and crisis management in their organisations.

For more details please refer to the course outline page

Plus! A FREE Crisis Management™ CD, containing templates, models, checklists and formats you can use immediately in order to improve your incident, emergency, business continuity and crisis planning!

Benefits of attending this highly interactive 5 day course you will be able to:

  • Understand how an Incident can develop into a Crisis – and how to prevent this
  • Develop contingency management and continuity plans
  • Develop effective Crisis Management Strategies, Crisis Mitigation and Business Continuity Plans
  • Create effective media and communications skills
  • Protect your brand and reputation
  • Build and implement a complete Reputational Risk Management Framework

What others are saying:

“Andrew is extremely knowledgeable on the subject. He managed to keep interest sustained throughout.”
“Excellent! The programme was well structured and professionally delivered with extremely interesting real-life examples!”
Course Partner Media Partners
kingswell Media

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